HARRISBURG – The Pennsylvania Public Utility Commission released a report on the Focused Management and Operations Audit of Pike County Light & Power Co. .
The Commission voted 5-0 to make the audit report and the company’s implementation plan public. The Focused Management and Operations Audit analyzed and evaluated management performance in six areas. The audit was conducted by the PUC’s Bureau of Audits Staff.
The audit makes six recommendations to the company for improvement. The company’s implementation plan accepted all six of the recommendations.
The audit recommendations accepted in full or in part by the company include:
- Filing an updated affiliated interest agreement reflect current corporate structure, affiliate relationship and allocation methodologies;
- Implement mandatory annual refresher training in Standards of Competitive Conduct for employees who have contact or potential contact with PCL&P customers;
- Report the age of natural gas distribution mains and services by decade of installation in the annual Department of Transportation reports;
- Develop a written damage prevention program and document the continuing public education program and incorporate it into the damage prevention program and consistently comply with these programs;
- Develop a policy that prohibits the use of undocumented business agreements with third-party contractors and incorporate the policy into the damage prevention program; and
- Develop a more accurate budgeting process and implementation variances reporting for PCL&P.
PCL&P reported that it has already implemented one of the recommendations and plans to complete implementation on the remaining recommendations by the third quarter of 2010. The Commission will conduct a follow up on the company’s implementation efforts during a future management efficiency investigation. |